If you have an AMD/ATI graphics card then you may need to do these steps (ATI drivers don't seem to support OpenGL graphics very well, and SL viewers use OpenGL, as opposed to DirectX).
Furthermore, other types of graphics cards also require that the first step here be done; VBO is known to cause crashes in multiple different scenarios.
If you are seeing everything pink, the issue is the graphics card driver. The best solution is to update the Catalyst driver (which may imply reverting to an older version than you currently have); links are provided in the section "Known Good ATI Driver", below.
If for any reason, this is not an option:
Here are some work-arounds to solve the problem:
Windows: Updating the graphics card driver (which may imply reverting to an older version than you currently have) is likely a preferable solution; links are provided in the section "Known Good ATI Driver", below.
Mac: The issue has only been seen on Snow Leopard (OSX 10.6.8) so far. Since drivers are tied into the operating system on Macs, you would need to upgrade to Mountain Lion (OSX 10.8.3) for a permanent solution at this time. If that is not an option for you, then use the workarounds above.
This is a known issue with ATI Catalyst versions 12.2 through 12.4. If you have one of these versions, then you should update the graphics card driver; see below for more.
See below for how to update Catalyst, the graphics card driver.
Some have reported all manner of graphics glitches, including:
These can often be solved by updating the ATI driver; see below.
Please refer to this page for more on that issue.
These issues have been reported with Catalyst versions 12.11 and 13.01. See if any of the following suggestions are helpful:
Updating the driver is a preferable solution; see below.
Windows 8.1 may install its own driver for ATI/AMD graphics cards. This does not work well with Firestorm. You will need to remove the Windows driver, then install the appropriate driver from the ATI/AMD website.
Another good reference is the table on this page. However, sadly, AMD have not kept it up to date. The drivers missing are:
|12.11 beta with .NET||Windows Graphics Driver Version: 8.17.0010.1169||OpenGL Version: 4.2.11995 Compatibility Profile Context|
|13.1||Windows Graphics Driver Version: 8.17.0010.1172||OpenGL Version: 4.2.12002 Compatibility Profile Context 126.96.36.199|
|13.2 beta||Windows Graphics Driver Version: 8.17.0010.1191||OpenGL Version: 4.2.12171 Compatibility Profile Context 188.8.131.52|
|13.4||Windows Graphics Driver Version: 8.17.0010.1191||OpenGL Version: 4.2.12217 Compatibility Profile Context 184.108.40.206|
|13.5||Windows Graphics Driver Version: 8.17.0010.1191||OpenGL Version: 4.2.12198 Compatibility Profile Context 220.127.116.11|
|13.5 beta2||Windows Graphics Driver Version: 8.17.0010.1191||OpenGL Version: 4.2.12198 Compatibility Profile Context 18.104.22.168|
|13.6 beta||Windows Graphics Driver Version: 8.17.0010.1211||OpenGL Version: 4.2.12337 Compatibility Profile Context 22.214.171.124|
|13.6 beta2||Windows Graphics Driver Version: 8.17.0010.1211||OpenGL Version: 4.2.12337 Compatibility Profile Context 126.96.36.199|
|13.8 beta||Windows Graphics Driver Version: 8.17.0010.1234||OpenGL Version: 4.2.12438 Compatibility Profile Context 188.8.131.52|
|13.9||Windows Graphics Driver Version: 8.17.0010.1230||OpenGL Version: 4.2.12422 Compatibility Profile Context 184.108.40.206|
Catalyst 14.4 is believed to be a good driver version to use; it seems to fix all (or most) of the problems described on this page. So we recommend trying to upgrade your driver, if possible.
Rather than relying on the built-in driver update function, visit the AMD site directly and update from there; click here to locate the most recent driver available for your system.
If 14.4 (or later) is available, use that.
Should 14.4 not be available for your graphics card, then perhaps try the work-arounds suggested above for your specific problem. Otherwise, you can try rolling back your driver to 12.1 - aka 12.01 (ATI use both ways of designating the same version; 12.1, released Jan 2012, is not 12.10 which is Oct 2012). If you opt to go this route, please make very sure that you remove whatever driver you currently have installed before installing 12.1
Catalyst 12.01 may be obtained here:
If you cannot roll back to 12.1, because your graphics card is newer or you use Windows 8 (or 8.1), then you can try Catalyst 12.6, also found on the above link.
Another thing to try is to create a profile for the viewer you use, and then disable OpenGL Tripple Buffering.