Download AMD Drivers & Software https://support.amd.com/en-us/download
How to Uninstall AMD Drivers http://support.amd.com/en-us/kb-articles/Pages/GPU57RemoveOldGraphicsDrivers.aspx
How to Clean Install Drivers https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx
If you have an AMD/ATI graphics card then you may need to do these steps (ATI drivers don't seem to support OpenGL graphics very well, and SL viewers use OpenGL, as opposed to DirectX).
If you occasionally see an explosion of colored shards and shapes across your screen, these are graphics visual artifacts, and there are various causes for them. One is the lack of OpenGL support with ATI/AMD graphics cards and drivers. While ATI/AMD graphics can be good graphics cards, the drivers can also be finicky for SL.
The workaround to clear away the artifacts is found in Preferences - Graphics - Hardware Settings - Enable OpenGL Vertex Buffer Objects. Toggle that setting off, then back on again when you see the artifacts. You want to keep this setting enabled as it gives a considerable boost to your FPS.
For ease of access, you can add this setting to your Quick Preferences. The debug setting is RenderVBOEnable and use a simple Radio on/off option http://wiki.phoenixviewer.com/fs_quick_preferences#adding_removing_settings
VBO is known to cause crashes in multiple different scenarios with older graphics cards. So one thing to try:
The AMD Raptr software is known to cause viewers - and games - to crash. This has been discussed on Steam; for example, see this thread. Check to see if you have Raptr installed; if so, try uninstalling it.
If you are seeing everything pink, the issue is the graphics card driver. The best solution is to update the graphics card drivers.
If for any reason, this is not an option:
|13.9||Windows Graphics Driver Version: 8.17.0010.1230||OpenGL Version: 4.2.12422 Compatibility Profile Context 184.108.40.206|
|14.4||Windows Graphics Driver Version: 8.17.0010.1280||OpenGL Version: 4.2.12874 Compatibility Profile Context 220.127.116.11|
|15.7||Windows Graphics Driver Version: 8.17.0010.1395||OpenGL Version: 4.2.13397 Compatibility Profile Context 15.200.1046.0|
|15.7.1||Windows Graphics Driver Version: 8.17.0010.1404||OpenGL Version: 4.2.13399 Compatibility Profile Context 15.200.1062.1002|
|15.9 Beta||Windows Graphics Driver Version: 8.17.0010.1404 1)||OpenGL Version: 4.2.13399 Compatibility Profile Context 15.200.1062.1004|
|15.11 Beta||Windows Graphics Driver Version: 8.17.0010.1404||OpenGL Version: 4.2.13399 Compatibility Profile Context 15.201.1151.1007 “Crimson”|
|Crimson Edition 15.30.1025||Windows Graphics Driver Version: 8.17.0010.1429||OpenGL Version: 4.2.13416 Compatibility Profile Context 15.300.1025.1001|
|unknown||Windows Graphics Driver Version: 8.17.0010.1452||OpenGL Version: 4.2.13431 Compatibility Profile Context 16.150.2401.1002|
|16.7.2||Windows Graphics Driver Version: 8.17.0010.1460||OpenGL Version: 4.2.13441 Compatibility Profile Context 16.200.1035.1001|
Before doing anything else, if you used a work-around “fix” of copying Catalyst driver DLLs into the Firestorm folder, them please remove those DLLs before proceeding with the install of any new driver.
Catalyst 15.7.1 drivers or newer.