User Tools

Site Tools


crashes_and_graphics_glitches
Advertisement

Crashes and Graphics Glitches

If You Have Changed Any Debug Settings

Several creators recommend specific settings in order for you to be able to better see their products. Sadly, some of these recommendations will lead to many people crashing more. For example, go to the top menu, Advanced → Debug Settings (press Ctrl-Alt-D to enable Advanced, if it isn't):

  • RenderVolumeLODFactor should never be set over 4; a good value is between 2 and 3.
  • TextureLoadFullRes should never be enabled (in other words, it should be set to FALSE).

Similarly, there is a notecard going round which suggests settings to prevent graphics crashes. Sadly, those settings can often result in perfectly ordinary content refusing to render. So if you have changed debug settings per such a notecard, revert them.

For both the cases above, should you not remember what settings you changed, then proceed as follows:

  1. Back up your settings as explained here.
  2. Then wipe settings by following the instructions on this page.
  3. Log back in and see if this fixes your problem. If it does, you can try a restore and see if the issue returns.
  4. If the problem does return, wipe settings again and set them from scratch.

Rainbow Colors after Logout

Note: This is not the same as rainbow colors in-world.

If you see rainbow colors after logout and you have MSI True Color on your system, do the following steps in order:

  1. Uninstall MSI True Color.
  2. Install f.lux from https://justgetflux.com/ .
  3. Uninstall f.lux using the f.lux uninstaller, not the Windows uninstaller from Windows programs & features / add/remove programs.
  4. When running the uninstaller it will give you the option to reset to the windows default color profile; say Yes. (Running this uninstaller is the only way we have found to get rid of the MSI True Color profile.)

Refer to http://jira.phoenixviewer.com/browse/FIRE-12561.

crashes_and_graphics_glitches.txt · Last modified: 2016/12/26 22:10 by anastasia.horngold