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"Couldn't Convert the Image to jpeg2000"

An update of iCloud software, on Sunday 21st September 2014, is known to cause one or more of the following problems:

  • Uploading a texture fails with the error “Couldn't convert the image to jpeg2000”
  • Saving snapshot to inventory fails with the error “Error encoding snapshot”
  • Some user interface colors in the viewer turn black
  • Mesh uploading is broken
  • A “Failed to find item in database” error.
  • Animation upload is broken - “Unable to read the animation file. Unable to read the translation matrix”

The only solution known1) is to uninstall iCloud.

For more, please refer to this LL JIRA.

1) Windows only
icloud_issues.txt · Last modified: 2014/11/19 01:08 by anastasia.horngold