Creating a Unique Cache Folder for Phoenix
Quite often frequent crashing in Pheonix is caused by cache problems. Often this can be solved by setting a unique cache location.
To do so, go to Preferences → Network, and find the box that is labeled “Disk Cache Location.” Next to the box, you will see a button labeled “Set.” Press this. You will then need to decide where to put your new cache:
Windows: the best place for the new folder is in the same location as the default, the SecondLife folder; it should be given a unique name, for example Phoenix Cache. Log out of SL once it has been set.
linux/Mac: remember the location, then log out of SL. Locate the cache folder you saw and delete it. Then create a new one, in the same location or where you like, and name it something you will remember, like, Phoenix Cache. Run Phoenix again but before logging in, bring up Preferences → Network again, click the Disk Cache Location Set button and locate the new folder you created.
You will now need to repopulate your inventory:
Log back into SL, to a quiet region (try aich
). On your inventory window, click “Recent Items”.
Wait for your inventory to repopulate fully. The process may be sped up by typing random letters into the search bar.
While inventory repopulates, do not teleport anywhere, and do not attempt to access anything in your inventory. Talk to people or surf the web.
Watch as it repopulates. as long as you can see (Fetched…) at the top of the inventory window, it is still loading.
Once inventory has repopulated, log out of SL once more, then log back in.
Please note: This will not fix every instance of frequent crashing. For more tips on crashes and their causes, see here.