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Clicking on a SLURL Doesn't Activate the Viewer

Windows / Mac

Windows only: We have now have a software that makes it very easy to adjust your SLURL settings, in order to open any viewer you have installed.
See here for details

Other suggestions below.


Download and install the regular SL viewer - but don't run it.


Try this if the above does not work:


In Firefox, goto Tools → Options → Applications Tab and scroll to Secondlife. Look to see if Firestorm (or Phoenix) is listed, if not, select “other”, then browse your hard drive to find the Firestorm.exe (or Phoenixviewer.exe), click on it, select Open, then click Ok.

Internet Explorer, Chrome and Safari

Download and install the regular SL viewer - but don't run it.


  • Open Firefox and in the address bar type in “about:config”
  • Now right click anywhere on that page and choose New and then Boolean to create a new Boolean entry, when prompted for the name of the entry enter “network.protocol-handler.expose.secondlife” (without quotes) then set the entry to 'false', click ok and your just about done.
  • Now the next time you click a slurl you will be prompted to choose an application to open it with, just browse to the folder you installed Firestorm into and select the file named 'firestorm' (a shell script file). Then before you click Ok, make sure you check the little box to make Firefox remember your choice on how to open slurls. 1)

Information gleaned from this page.

Work Around

There is an alternative to clicking a link in a browser to have it pass control to the viewer. Some actually find this work around to be faster and use it normally:

  • right click the SLURL link in your web browser and copy to clipboard
  • in the viewer, paste the link into your local chat and hit Enter.
  • open local chat history
  • click the link shown there; you will be shown the location info with the option to teleport direct to it.
1) With thanks to Eclair Mekanic.
slurl.txt · Last modified: 2015/02/12 00:03 by miro.collas